Responsible Gaming Policy

kg9998 Responsible Gaming

Keep entertainment safe — use our protection tools, age verification and self-exclusion feature to enjoy gaming in a healthy way.

Our Commitment

Safe Gaming is Our Top Priority

kg9998 believes that online gaming should be purely a source of entertainment — not a source of pressure or financial risk. We have built our platform with the mental and financial wellbeing of every player in Bangladesh in mind.

Responsible play means playing within your means, not spending extra money in the hope of winning, and enjoying entertainment without harming your family or work. At kg9998, we encourage every player to play consciously and responsibly.

  • Account registration available only for those aged 21 and above
  • Option to set personal deposit limits
  • Facility to take a temporary break (time-out)
  • Permanent self-exclusion option available
  • 24/7 support team ready in Bengali

⚠️ Warning Signs

If you experience any of the following, please contact support:

  • Feeling the urge to play again to recover lost money
  • Being unable to stop playing or feeling restless
  • Hiding your gaming activity from family or friends
  • Playing with money meant for essential expenses
  • Losing focus on work or studies
  • Trying to play by borrowing or taking on debt
Protection Features

Our Tools for Your Protection

At kg9998, we have built several strong protection measures to support responsible play.

Age Verification

To open an account at kg9998, you must be at least 21 years old. Age verification is mandatory at registration. We follow a strict process to prevent minors from accessing the gaming platform.

21+ Required

Setting Deposit Limits

You can set your own daily, weekly or monthly deposit limits. The minimum deposit amount is ৳200. Once a limit is set, depositing beyond that limit will not be possible, which prevents overspending.

Minimum ৳200

Time-Out Feature

If you feel you need a break, use the time-out feature. Keep your account temporarily closed for anywhere from 24 hours to 30 days. During this period, login and all transactions will be automatically blocked.

24 hours – 30 days

Self-Exclusion

Self-exclusion is the most powerful tool for responsible play. Activating it will close your account permanently or for an extended period. Once this feature is activated, no promotional messages will be sent either.

Permanent Option

Gaming History Review

You can view all deposits, withdrawals and gaming history by accessing your account. Analyse your spending patterns and regularly monitor how much time and money you are spending and where.

Full Transparency

Support Team

Our 24/7 live chat support is available in Bengali for any issue. Our support team is always ready and by your side for any questions or help related to responsible gaming.

24/7 Active
How to Set Up Protection

Set Limits and Protection

Activate your responsible gaming settings in just a few steps. This process is simple and quick at kg9998.

1

Log In to Your Account

Log in to your account at kg9998 and go to Profile Settings. Find the "Responsible Gaming" section there.

2

Set a Deposit Limit

Set your daily, weekly or monthly deposit limit according to your preference. This ensures you play within your budget.

3

Take a Time-Out or Break

If you feel you need a break, choose the time-out option. Select your preferred duration — from 24 hours to 30 days.

4

Self-Exclude if Needed

If gaming seems to be becoming a problem, activate self-exclusion. This step takes effect immediately.

5

Talk to Support

Contact our 24/7 live chat at any time. Our team will assist you with complete confidentiality.

Transaction Limits

Deposit and Withdrawal Limits

Our financial limit structure is an important part of responsible play. These limits protect players from overspending.

Description Amount
Minimum Deposit ৳200
Minimum Withdrawal ৳1,000
Withdrawal Time 10–45 minutes
Payment Methods bKash, Nagad, Rocket
Welcome Bonus Wagering 20x
Minimum Age 21+

🎧 Need Help?

If you feel that gaming is having a negative impact on your life, please get in touch with us. We are ready to assist with full confidentiality.

24/7 Live Chat — Instant support in Bengali
Core Principles

Core Principles of Responsible Play

Keep these principles in mind to build healthy gaming habits.

Set a Budget

Decide how much money you will spend before you start playing. Only use an amount that will not cause financial difficulty even if lost.

Manage Your Time

Decide in advance how much time you will spend gaming each day. Keep entertainment alongside family, work and other responsibilities.

Mental Wellbeing

Avoid gaming when you are stressed, sad or angry. It becomes harder to make good decisions in that state and the risk of harm increases.

Realistic Expectations

Gaming is primarily for entertainment. There is never a guarantee of winning. Every game's outcome is random, so be mentally prepared to lose as well.

Common Questions

Questions About Responsible Play

Find answers here to the most frequently asked questions about responsible gaming.

After logging into your account, go to Profile Settings. There you will find options to set daily, weekly or monthly deposit limits under the "Responsible Gaming" section. Once a limit is set, any deposit above that amount will automatically be blocked. Increasing a limit usually takes some time to take effect, but reducing one applies immediately.

Once self-exclusion is activated, it remains in effect for a set period or permanently. A time-based self-exclusion gives you the option to reactivate your account once the period ends. With permanent self-exclusion, the account cannot be reopened. In either case, our support team will help you choose the right option.

If you feel that gaming is having a negative impact on your daily life, stop playing first and contact our 24/7 live chat. Our trained support team will assist you with complete confidentiality. If needed, you will be advised to activate a time-out or self-exclusion. You can also talk to your family about the situation.

You must provide your date of birth when registering at kg9998. We ensure that only people aged 21 or above can open an account. Additional identity documents may be requested in cases of doubt. Use of the gaming platform by minors is strictly prohibited.

While a time-out or self-exclusion is active, no promotional offers or bonuses will apply to your account and no promotional messages will be sent. This is done intentionally so that no temptations arise during your break. Your wellbeing matters more to us than any bonus.

No, for security reasons only the account holder can set or change their own limits. However, if you would like someone to help you through the process, contact our live chat — our support team will walk you through everything.

Enjoy kg9998 Safely

Play responsibly and have fun — we are always by your side.

For players aged 21 and above only. Play responsibly.